Anything ordered from these pages will be hand-made especially for you and sent as quickly as possible.
Shipping costs are based on the weight of the items you order and your location. Smaller orders are usually sent within 7 days by 1st class Royal Mail in UK and by ordinary Airmail for overseas, with a proof of posting if required. Carrier will ship larger orders as soon as they are ready. Times may vary due to carrier shipping practices, delivery location, method of delivery and the quantity of items ordered….sometimes you may need to be patient. Occasionally, your order will be delivered in separate shipments but I will let you know if this is the case.
You are responsible for all taxes applicable to the delivery of your order, including sales tax, value added tax, custom duties and excise duties. If there is any damage to your order when it arrives, you must contact me within 7 days from receipt of your order, with photographic evidence of the damage. I package everything very carefully so damage is unusual!
If you are not 100% satisfied with your purchase, you can return the product within 7 days and get a refund or exchange the product for another one. It must be in the same condition you received it and with the original packaging. Shipping costs are non-refundable.
Please remember that I am a real person and if you have a problem, we can always talk it through and solve it.